Privacy Policy

TFEHotelCollection respects your privacy. This policy explains how we collect, use, store, and share your personal data when you visit our website or contact us. It applies to all visitors and users of tfehotelcollection.com.

1. Data We Collect

• Information you provide: name, email address, phone number, and any message content submitted through our contact forms.
• Technical data: IP address, browser type and version, operating system, referring URLs, and page interaction data collected automatically.
• Analytics data: anonymised usage statistics, session duration, pages visited, and event tracking via third-party analytics services.

2. How We Use Your Data

• To respond to your enquiries and provide consulting or service information.
• To improve our website content and user experience based on aggregated analytics.
• To comply with legal obligations and protect our rights.

We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling.

3. Cookies and Tracking

Our website uses cookies and similar tracking technologies for analytics and functional purposes. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the site.

4. Data Storage and Retention

Your data is stored on secure servers operated by our hosting provider. We retain personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are retained for a maximum of 12 months after the last correspondence.

5. Third-Party Processors

We may share your data with trusted third-party service providers who assist us in operating our website and business, including:

• Web hosting and infrastructure providers.
• Email and form processing services.
• Analytics platforms (e.g., Google Analytics).

Each processor is contractually obligated to protect your data and may only use it for the specific services they provide to us.

6. Your Rights

Depending on your location, you may have the following rights under applicable data protection laws (including GDPR and CCPA):

• Right to access, correct, or delete your personal data.
• Right to restrict or object to processing.
• Right to data portability.
• Right to withdraw consent at any time.
• Right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.

7. Anti-Misrepresentation Statement

TFEHotelCollection does not make misleading claims, create false urgency, or use fake endorsements. We do not imply affiliation with any government agency, certification body, or third-party brand unless explicitly stated. All testimonials and case studies on this site are genuine and used with permission. We do not guarantee specific business results without a written agreement.

8. Contact Us

For any privacy-related enquiries, data requests, or complaints, please contact:

TFEHotelCollection
324 Andries Underpass Suite 419
Phone: 053-626-7324
Email: info@tfehotelcollection.com

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.